CodexSkillsCustomer Strategy
Jobs To Be Done
Breaks a customer problem into the functional, emotional, and social reasons people actually buy. Use when Codex needs JTBD analysis, customer discovery synthesis, current alternative mapping, switching triggers, hiring criteria, firing criteria, positioning, landing page messaging, product implications, and validation questions.
What this skill helps you do
Jobs To Be Done turns a repeated customer strategy task into a narrow operating procedure your agent can follow with less drift, clearer inputs, and a stronger verification pass.
Best-fit workflow
- Use Jobs To Be Done when the task belongs to customer strategy and needs a repeatable workflow instead of a one-off prompt.
- Start with the project context, target audience, constraints, source material, and the exact artifact you want the agent to produce.
- Ask the agent to run the skill, produce the requested output, and finish with the built-in verification checklist before you use the result.
Single skill
Free
Instant ZIP download with SKILL.md, OpenAI agent config, install docs, context reference, and output template.
Expected output
A structured first-pass artifact that follows the skill workflow.
Clear assumptions, missing inputs, and decisions the agent made while working.
A final QA pass against the quality bar so weak or generic output gets caught before shipping.
Workflow family
Jobs To Be Done
Break your customer's problem into the functional, emotional, and social reasons they actually buy.